Who we are
Small business HR support built around clarity, compliance, and human relationships
Forge HR Group provides outsourced Human Resources services exclusively for small businesses with fewer than 250 employees, across the United States.
James Jones
Founder & Managing HR Director
Graduate and postgraduate credentials in Business Administration and Law.
Leadership
More than 15 years of HR leadership
James Jones is the Founder and Managing HR Director of Forge HR Group, bringing more than 15 years of progressive Human Resources leadership experience across the healthcare and manufacturing industries. Throughout his career, James has served as a strategic HR partner to executive leadership, helping organizations strengthen workforce strategies, maintain regulatory compliance, improve operational performance, and build high-performing teams.
Healthcare
James has extensive experience leading HR operations within complex, fast-paced, and highly regulated environments. In the healthcare industry, he successfully led and managed a multi-state healthcare staffing agency, overseeing workforce operations, regulatory compliance, recruitment strategy, employee relations, and organizational growth across multiple jurisdictions. His leadership helped ensure compliance with federal and state employment requirements while supporting the placement and management of medical professionals, including physicians and nurses.
Manufacturing
Within the manufacturing industry, James has supported multi-site operations and partnered closely with plant leadership to address workforce planning, employee relations, performance management, recruitment, training, safety, and labor compliance. His experience includes working in both union and non-union environments, supporting collective bargaining activities, developing HR policies and procedures, managing workplace investigations, and implementing workforce initiatives designed to improve productivity, engagement, and retention.
Building HR that lasts
With expertise in employee relations, labor and employment compliance, HR policy development, talent acquisition, performance management, training and development, and workforce planning, James has built and implemented HR infrastructures that support operational efficiency and sustainable organizational growth. His cross-industry experience provides a strong understanding of the workforce, regulatory, and operational challenges faced by organizations in healthcare, manufacturing, and other service-driven industries.
Effective HR leadership is about more than policies and procedures. It requires building strong organizational cultures, supporting leadership teams, developing employees, and creating environments where individuals can succeed while organizations achieve their strategic goals.
Through Forge HR Group, James partners with organizations to provide strategic HR consulting, workforce management solutions, compliance guidance, employee relations support, talent management, leadership development, and operational HR services — helping companies strengthen their people operations, minimize organizational risk, improve employee and customer experiences, and maximize overall performance.
Areas of expertise
What we bring to every partnership
How we work
The principles behind the practice
Clarity over jargon
Plain-language guidance that an owner, an office manager or a plant supervisor can actually act on — not policy language nobody reads.
Compliance as protection
We treat compliance as risk management, not paperwork. Fix the gap before it becomes a claim, a fine, or a lawsuit.
Human relationships
People decisions are rarely purely procedural. We coach managers through the conversation, not just the documentation.
Let's talk about your business
Tell us where things stand and we'll show you what an HR partner would take off your plate.