Who are we
Small business HR support built around clarity, compliance, and human relationships.
James Jones
Founder and Managing HR Director
James Jones is the Founder and Managing HR Director of Forge HR Group, bringing more than 15 years of progressive Human Resources leadership experience across the healthcare and manufacturing industries. Throughout his career, James has served as a strategic HR partner to executive leadership, helping organizations strengthen workforce strategies, maintain regulatory compliance, improve operational performance, and build high-performing teams.
James has extensive experience leading HR operations within complex, fast-paced, and highly regulated environments. In the healthcare industry, he successfully led and managed a multi-state healthcare staffing agency, overseeing workforce operations, regulatory compliance, recruitment strategy, employee relations, and organizational growth across multiple jurisdictions. His leadership helped ensure compliance with federal and state employment requirements while supporting the placement and management of medical professionals, including physicians and nurses.
Within the manufacturing industry, James has supported multi-site operations and partnered closely with plant leadership to address workforce planning, employee relations, performance management, recruitment, training, safety, and labor compliance. His experience includes working in both union and non-union environments, supporting collective bargaining activities, developing HR policies and procedures, managing workplace investigations, and implementing workforce initiatives designed to improve productivity, engagement, and retention.
With expertise in employee relations, labor and employment compliance, HR policy development, talent acquisition, performance management, training and development, and workforce planning, James has built and implemented HR infrastructures that support operational efficiency and sustainable organizational growth. His cross-industry experience provides him with a strong understanding of the workforce, regulatory, and operational challenges faced by organizations in healthcare, manufacturing, and other service-driven industries.
James believes effective HR leadership is about more than policies and procedures. It requires building strong organizational cultures, supporting leadership teams, developing employees, and creating environments where individuals can succeed while organizations achieve their strategic goals.
In addition to his professional experience, James holds graduate and postgraduate credentials in Business Administration and Law, providing him with a strong foundation in organizational leadership, business operations, governance, risk management, and employment law.
Through Forge HR Group, James partners with organizations to provide strategic HR consulting, workforce management solutions, compliance guidance, employee relations support, talent management, leadership development, and operational HR services. His goal is to help companies strengthen their people operations, minimize organizational risk, improve employee and customer experiences, and maximize overall performance.
Our Services
What we offer
Why Outsourced HR Services for Small Businesses Matter
Comprehensive outsourced Human Resources solutions designed for small businesses with less than 250 employees nationwide — across healthcare, dental, administrative/clerical, industrial, restaurant, manufacturing, and more.
Outsourced HR Support & Strategy
We serve as your dedicated HR partner, providing structured guidance on policies, operations, workforce planning, and long-term people strategy — tailored specifically to small business environments.
Employee Relations & Compliance
From workplace investigations and mediation coaching to handbook development and regulatory guidance, we help protect your business and maintain a compliant, professional work environment.
Recruiting, Onboarding & Workforce Development
We support the full employee lifecycle — recruiting, onboarding, job description development, engagement initiatives, training, and retention strategies to build stronger teams.
Why Choose Forge HR Group
HR Expertise You Can Trust
Specialized outsourced Human Resources solutions designed for small businesses with less than 250 employees nationwide.
Industry-Specific Expertise
We specialize in HR for small businesses across healthcare, dental, administrative/clerical, industrial, restaurant, manufacturing, and more — understanding the regulatory demands and unique culture of each.
Compliance & Risk Protection
Proactive guidance on investigations, documentation, policy development, and regulatory alignment to protect your business from costly liabilities.
Strategic HR Partnership
We go beyond administrative support, providing structured HR strategy, workforce planning, and long-term organizational guidance.
Employee Relations Support
Professional mediation coaching, workplace investigations, and conflict resolution tailored to your team.
Structured HR Systems
Custom handbooks, forms, onboarding processes, and operational frameworks designed specifically for small businesses.
Nationwide Virtual Support
Access experienced HR professionals anywhere in the United States with responsive, reliable virtual service delivery.